Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") form a binding agreement between you and ENIKO LLC ("ENIKO," "we," "us," or "our"), the operator of the website located at enik0.com and the associated marketplace services (collectively, the "Service"). By creating an account, browsing listings, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old and capable of forming a legally binding contract to use ENIKO.

2. Description of Service

ENIKO facilitates a digital platform in which real estate owners and property management companies and managers can identify each respective entity for potential agreements and business based on information they have provided in their profiles. The platform also supports proposal requests, messaging, and reviews between Owners and Managers. ENIKO is not a party to, and assumes no responsibility for, any management agreement that an Owner and Manager may enter into as a result of using the Service. That agreement — its terms, its performance, and any dispute arising from it — is solely between the Owner and the Manager.

ENIKO does not match, recommend, or curate managers for any Owner. The "For Your Property" search results and any similar feature operate by filtering Manager profiles against search parameters an Owner enters (property location, type, and desired services) compared against information Managers have self-reported in their own profile (service area, property types, services offered). This is a parameter-based filter, not an evaluative judgment, endorsement, or recommendation by ENIKO. Owners and Managers engage with one another directly; ENIKO does not initiate, negotiate, or arrange any specific introduction or transaction.

Managers using the Service are independent businesses, not employees, agents, contractors, or representatives of ENIKO. Nothing in these Terms creates a partnership, joint venture, agency, or brokerage relationship between ENIKO and any Owner or Manager.

3. Eligibility & Accounts

To use most features of the Service, you must register for an account as either an Owner or a Manager. You agree to:

• Provide accurate, current, and complete information during registration;
• Maintain and promptly update that information;
• Keep your password confidential and be responsible for all activity under your account;
• Notify us promptly of any unauthorized use of your account.

ENIKO may offer sign-in via Google OAuth as an alternative to a password. Your use of that option is also subject to Google's own terms.

ENIKO reserves the right to suspend or terminate accounts that violate these Terms, at our discretion, as described in Section 17 (Termination).

4. Property Owner Terms

As an Owner, you represent that you have the legal authority to list the property or properties you submit to the Service (as the owner, or an authorized agent of the owner). You are solely responsible for:

• The accuracy of property information you submit (address, unit count, occupancy, etc.);
• Evaluating and selecting a Manager, including performing your own due diligence (see Section 6);
• Any agreement, contract, or fee arrangement you enter into with a Manager outside of ENIKO's platform;
• Complying with all applicable landlord-tenant, fair housing, and property laws in your jurisdiction.

5. Property Manager Terms

As a Manager, you represent and warrant that all information in your profile — including company name, years in business, services offered, geographic coverage, and any credentials or licenses you list — is truthful and not misleading. You are solely responsible for:

• Holding any license, insurance, or certification required by law in the jurisdictions where you offer services;
• The accuracy of your profile and any proposal or quote you submit to an Owner;
• Any agreement you enter into with an Owner outside of ENIKO's platform;
• Complying with all applicable real estate, property management, and business licensing laws.

Falsely claiming a license, credential, or years of experience you do not hold is a material breach of these Terms and grounds for immediate account termination.

6. No Verification of Credentials

ENIKO does not independently verify the identity, licensing, insurance, credentials, experience, or business legitimacy of any Manager, nor the property ownership claims of any Owner. All such information is self-reported by the party who submits it. A "credentials on file" indicator on a Manager's profile means only that the Manager has uploaded a document — it is not confirmation that the document is genuine, current, or accurate.

Owners are strongly encouraged to independently verify a Manager's licensing, insurance, references, and business standing before entering into any agreement. See our Owner Due Diligence Guide for a recommended process. ENIKO disclaims all liability for losses arising from reliance on unverified information provided by any user (see Section 13).

7. Fees, Subscriptions & Billing

Creating an account, searching, messaging, and submitting or receiving proposal requests is free for both Owners and Managers.

7.1 Paid upgrades

ENIKO offers two optional paid subscriptions, each billed monthly at $99/month until cancelled:

• Featured (Managers) — priority placement in search results and inclusion in the "For Your Property" tab.
• Advanced Search (Owners) — additional search filters, a manager comparison tool, unlimited proposal requests and messaging, and priority visibility of your requests to Managers.

Subscriptions are billed and processed by Stripe, our third-party payment processor. By subscribing, you agree to Stripe's terms in addition to these Terms. Subscriptions automatically renew each month until you cancel. You may cancel at any time; cancellation takes effect at the end of the current billing period, and we do not provide refunds for partial periods except where required by law.

7.2 Non-payment

If a subscription payment fails or lapses, we will notify you by email that your account will revert to the free Standard tier if payment is not resolved. An account that remains unpaid for more than two consecutive months may be flagged for administrative review, including possible suspension.

8. Reviews

ENIKO allows Owners and Managers to leave written reviews of one another following a real engagement — specifically, after an Owner has selected a Manager through a request sent on the platform, or after a Manager has closed a lead as "Won." Reviews are limited to written feedback (no star rating) and require the reviewer to affirmatively confirm the engagement actually occurred before submission.

A review marked "Verified Owner Review" or "Verified Manager Review" indicates it is tied to such a confirmed engagement. Reviews must be truthful, based on genuine firsthand experience, and may not contain harassment, defamation, or content unrelated to the engagement. ENIKO reserves the right to remove any review that violates these Terms or applicable law, including in response to a dispute raised by the subject of the review.

9. Fair Housing & Non-Discrimination

ENIKO is committed to compliance with the federal Fair Housing Act and all applicable state and local fair housing laws. Users may not use the Service to discriminate against any person on the basis of race, color, religion, sex, national origin, familial status, disability, or any other characteristic protected under applicable federal, state, or local law.

This includes, without limitation, refusing to work with an Owner or Manager, or steering, based on a protected characteristic. Violations may be reported through our reporting tools and will result in account review, up to and including permanent suspension, and may be referred to appropriate housing authorities where required by law.

10. Prohibited Conduct

You agree not to:

• Provide false, misleading, or fraudulent information in your profile, a proposal, a review, or a message;
• Harass, threaten, or abuse another user;
• Attempt to circumvent ENIKO's platform to avoid applicable fees, once such fees exist, in a manner that violates a separate written agreement with ENIKO;
• Post or transmit any unlawful, defamatory, or infringing content;
• Scrape, data-mine, or use automated means to access the Service without our written permission;
• Attempt to interfere with the security or proper functioning of the Service;
• Discriminate in violation of Section 9;
• Use the Service for any purpose other than the legitimate discovery of, or offering of, property management services.

11. Messaging & Communication Limits

Standard-tier accounts are subject to reasonable usage limits on in-platform messaging (currently, a per-message character limit and a per-conversation message limit) intended to encourage substantive communication and manage platform load. These limits do not apply to Featured or Advanced Search subscribers. ENIKO may adjust these limits at any time.

12. Intellectual Property

The Service, including its design, text, graphics, logos, and software, is owned by ENIKO or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our written permission. Content you submit (profile information, messages, reviews) remains yours, but you grant ENIKO a non-exclusive, worldwide, royalty-free license to host, display, and distribute it as necessary to operate the Service.

13. Disclaimers of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ENIKO DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY USER-SUBMITTED CONTENT, INCLUDING PROFILE INFORMATION, CREDENTIALS, PROPOSALS, OR REVIEWS. ENIKO DOES NOT GUARANTEE THAT ANY MANAGER FOUND THROUGH THE SERVICE IS LICENSED, INSURED, OR QUALIFIED, NOR THAT ANY OWNER'S PROPERTY LISTING IS ACCURATE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENIKO AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING FROM YOUR USE OF THE SERVICE OR ANY TRANSACTION OR RELATIONSHIP BETWEEN AN OWNER AND A MANAGER, EVEN IF ENIKO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15. Indemnification

You agree to indemnify and hold harmless ENIKO and its officers, employees, and agents from any claim, damage, or expense (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your relationship or agreement with another user of the Service.

16. Dispute Resolution & Arbitration

Any dispute between an Owner and a Manager arising from their own management agreement is solely between those two parties. ENIKO is not responsible for resolving such disputes and encourages both parties to resolve issues directly, using the reporting tools available in the Service where appropriate.

17. Termination

ENIKO may suspend or terminate your account at any time, with or without notice, for violation of these Terms, fraudulent or harmful conduct, or at our sole discretion. You may close your account at any time by contacting us at support@enik0.com. Sections that by their nature should survive termination (including Sections 12–16) will survive.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify users by email or through the Service prior to the changes taking effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

19. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws principles, unless otherwise required by applicable consumer protection law in your jurisdiction.

20. Contact

Questions about these Terms can be sent to support@enik0.com.